About 3PLX
3PLX:
Inside Our Story
3PLX:
Our Beginnings:
A Turning Point for Solar
In 2016, three solar industry pioneers sparked a vision. At a time when the sector was racing to boost residential and commercial solar sales, the standard response to performance hiccups was summed up as O&M—operations and maintenance. Typically, this meant the original installer would address issues under manufacturer warranties, but only if problems were noticed. Two challenges emerged: delays, as O&M often took a backseat to new sales, and instability, as many installers vanished amid business closures and insolvencies. This created a widening gap in the industry: the post-sale experience. Large-scale lease portfolio holders and homeowners left stranded by bankruptcies faced diminishing returns due to undetected system issues and chronic underperformance. Confidence in renewable energy investments risked fading. Thus, 3PLX’s mission took shape: to safeguard and enhance clean energy investments.
The Vision
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The founding trio brought a wealth of expertise, spanning operations, financial strategy, and market expansion across local and global landscapes.
They posed a series of ‘imagine if’ questions:
- Imagine if we crafted tech and a team to shift from reactive O&M calls to proactive issue detection and client support?
- Imagine if we could remotely pinpoint the root causes of performance dips and quantify each factor’s impact? It was logical—real-world issues often intertwine.
- Imagine if we assembled a crew relentlessly dedicated to service excellence and operational precision?
3PLX took flight.
Well, almost. Initially, the company had a very simple that's not worth mentioning.
In a meeting room, they delved into purpose over names. A whiteboard brimmed with ambitions:
- Remote performance diagnostics hinged on digital tools—the bedrock of AI-driven pattern recognition for pinpointing performance culprits.
- This tech could extend beyond solar to other digital assets—think batteries, HVAC, even lighting!
- The new venture aimed to shield the performance of these asset types.
The name 3PLX emerged from the combination of Third Party Logistics (3PL) and Technology (X).
Assembling the Crew
Great talent shapes their own roles, so our leaders focused not on dictating tasks but on fostering a culture where everyone excels. These guiding principles encompass our company values and the focus of our shared efforts:
- Cutting-edge technology designed by our solar experts and skilled engineers collaborating hand in hand to create the industry’s premier, seamless clean energy ownership experience.
- Dedicated teams nurtured in an environment where all feel valued, heard, and empowered to grow and make a difference.
- At our mission’s core: An exceptional customer experience —we set a lofty standard and measure it with every client interaction.
Accolades
For six straight years, we've been listed among the Top 100 Places To Work, a recognition we cherish as it stems from anonymous feedback from our team.
In 2021, our crew earned a spot as a Finalist for Workplace of the Year, standing alongside industry leaders known for vibrant cultures and stellar client experiences—a goal we pursue daily.
That same year, we earned a spot as one of the nation’s Top 10 Solar Energy Service Companies.
Above all, we take pride in our customer reviews and testimonials -somee of the industry’s highest—reflecting our mission to boost and protect clean energy investments.
Our mission and vision embody our pledge to create something unique and impactful together, in a way that enriches each of us.
“Each of us deserves
to find purpose in our work,
to rise each day eager to contribute,
to feel secure at work,
and to end it knowing we’ve impacted something greater than ourselves.”
– JR Mejia
