Your Privacy Choices

Please refer to the Privacy Policy for detailed information on how 3PLX LLC (3PLX) collects, uses, processes, and protects your personal data. This document outlines your options for managing how we handle your information.

Adjusting Communication Preferences

You have the ability to control the collection and use of your personal information for certain processing activities conducted by 3PLX. Below are the methods available to adjust your communication preferences and limit data usage where applicable.

Email : You may unsubscribe from promotional emails, newsletters, or marketing communications by clicking the “unsubscribe” link located near the bottom of any such email. Alternatively, you can email your request to info@3plx.net . Please allow up to 10 business days for your request to be processed. Note that opting out of promotional emails will not prevent you from receiving essential communications, such as service alerts, account updates, transactional confirmations, or responses to your inquiries.

Text Messages : You may opt out of receiving automated text message notifications at any time by replying “STOP” (or another keyword provided in the message) to the sending number. After opting out, you will receive a confirmation message, and no further automated texts will be sent unless you re-subscribe. Be aware that opting out may prevent you from receiving time-sensitive notifications related to our services, such as delivery updates or account security alerts. To re-subscribe, contact us at 561.800.3559 or info@3plx.net .

Blocking Cookies

Cookies are small data files stored on your device to enhance website functionality and track usage. Most web browsers accept cookies by default, but you can modify your browser settings to block or delete them. Disabling cookies may limit some Website features. Instructions for managing cookies in popular browsers are available here:

Safari (Desktop) and Safari Mobile (iOS)
Firefox
Chrome
Microsoft Edge
Brave

Blocking Google Analytics

3PLX, like many websites, uses Google Analytics to analyze site traffic and user behavior. To prevent Google Analytics from collecting your data, you can install the Google Analytics Opt-Out Browser Add-On. Follow these instructions from Google to download and configure it for your browser. This will not affect your ability to use the Website but will limit our ability to track your activity for analytics purposes.

Mobile Device Privacy Settings

Mobile devices often use unique identifiers to deliver targeted ads or track usage. You can adjust these settings to enhance your privacy. For more information, visit: Google (Android) and Apple (iOS) . Options may include resetting your advertising ID or opting out of personalized ads entirely.

Your Data Privacy Rights

Depending on your state of residence (e.g., California, Virginia, or others with applicable privacy laws), and subject to certain exceptions, you may exercise specific rights regarding the personal data 3PLX collects. These rights are designed to give you greater control and transparency over your information. They include:

The Right to Know: You may request a detailed disclosure of the personal information 3PLX has collected about you, including how it’s used, shared, or sold, and the purpose behind these actions. Upon request, we can provide:

  • The categories of personal information collected (e.g., name, email, browsing history)
  • Specific pieces of personal information we hold (e.g., your exact email address)
  • The sources of this information (e.g., Website forms, service providers)
  • The business purposes for collecting or using it (e.g., order fulfillment, marketing)
  • The categories of third parties with whom we share it (e.g., payment processors)
  • Details on any information sold or disclosed (if applicable)

The Right to Correction: If we hold inaccurate personal information about you (e.g., a misspelled name or outdated address), you may request that we correct it. We’ll update our records based on the information you provide, assuming it can be verified.

The Right to Deletion: You may request that 3PLX delete your personal information from our systems and instruct our service providers to do the same. Exceptions may apply, such as when we’re required to retain data for legal compliance, fraud prevention, or to complete a transaction you initiated.

The Right to Opt-Out of Sales or Sharing of Personal Information: You have the right to opt out of the sale or sharing of your personal information with third parties. 3PLX does not sell your personal data for monetary gain but may share it with Marketing Providers (e.g., online advertisers or analytics partners) to enhance our services. To opt out of this sharing, submit your request via the form below or contact us directly. We’ll process your opt-out within 15 business days.

Right to Non-Discrimination: 3PLX will not discriminate against you for exercising your privacy rights. This means we won’t deny services, charge different prices, or alter service quality based on your decision to opt out, request deletion, or otherwise assert your rights under laws like the California Consumer Privacy Act (CCPA).

For a complete list of rights available in your jurisdiction, consult your state’s privacy regulations. For example, California residents can refer to https://oag.ca.gov/privacy/ccpa .

Submitting Privacy Rights Requests

To exercise any of the privacy rights listed above, please follow these steps:

  • Review the 3PLX Privacy Policy for additional context, then submit your request by: (1) completing the online form at the bottom of this page, (2) emailing info@3plx.net , or (3) calling our toll-free Data Privacy Inquiry line at 561.800.3559 . Please specify the right(s) you wish to exercise (e.g., “Request to Know”).

User Verification:

To protect your privacy, we must verify your identity before processing requests. We’ll match the information you provide against our records, potentially requesting:

  • First and Last Name
  • Phone Number
  • Email Address
  • Street Address
  • City
  • State
  • Zip Code

Verification may occur via email or phone. Depending on the sensitivity of your request or our prior relationship with you, additional details (e.g., order number, account ID) may be required to confirm your identity.

Processing Times:

We aim to process opt-out requests for data sharing within 15 business days and all other privacy requests (e.g., deletion, correction) within 45 calendar days, subject to legal exceptions or extensions. If additional time is needed (up to 90 days total), we’ll notify you with an explanation.

Request Denial:

We may deny a request if: (1) you’re not a resident of a state granting the requested right(s), (2) we cannot verify your identity, or (3) an exception applies (e.g., retaining data for legal obligations). If denied, we’ll explain the reason in writing.

Update Cookie Preferences:

You can revisit and adjust your cookie preferences at any time by clicking the Cookie Settings link . This allows you to accept, reject, or customize which cookies we use (e.g., essential, analytics, marketing).